Accessibility Policy

Effective Date: January 2025

Last Updated: January 2025

P1 Pest Control is committed to ensuring that our website and digital services are accessible to everyone, including individuals with disabilities. We believe all customers throughout the Greater Orlando area deserve equal access to information about our pest control, lawn care, and termite protection services.

Our Commitment to Accessibility

We strive to provide a website experience that is accessible to the widest possible audience, regardless of ability or technology. P1 Pest Control actively works to increase the accessibility and usability of our website and holds ourselves accountable to meeting the needs of all our customers in Orlando, Winter Park, Windermere, Maitland, Altamonte Springs, Apopka, and Ocoee.

Accessibility Standards

P1 Pest Control aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines, developed by the World Wide Web Consortium (W3C), provide a framework for making web content more accessible to people with disabilities.

WCAG 2.1 Principles

The WCAG guidelines are organized around four core principles:

PrincipleDescriptionOur ApproachPerceivableInformation must be presentable in ways users can perceiveWe provide text alternatives for images, captions for videos, and ensure sufficient color contrastOperableInterface components must be operable by all usersOur website is fully navigable by keyboard and does not contain content that could cause seizuresUnderstandableInformation and operation must be understandableWe use clear language, consistent navigation, and provide error identification on formsRobustContent must be robust enough to work with assistive technologiesWe use valid HTML and ensure compatibility with screen readers and other assistive tools

Accessibility Features on Our Website

We have implemented the following accessibility features to make our website easier to use:

Navigation and Structure

  • Consistent navigation menus across all pages

  • Clear heading hierarchy (H1, H2, H3) to organize content

  • Skip navigation links to bypass repetitive content

  • Descriptive page titles that identify page content and purpose

  • Logical reading order for screen reader users

Visual Design

  • Sufficient color contrast between text and backgrounds

  • Text that can be resized up to 200% without loss of functionality

  • No content that flashes more than three times per second

  • Information conveyed through multiple means, not color alone

Images and Media

  • Alternative text (alt text) for all meaningful images

  • Decorative images marked appropriately for screen readers to ignore

  • Captions or transcripts for video and audio content when available

Forms and Interactive Elements

  • Clear labels associated with all form fields

  • Error messages that identify the problem and suggest corrections

  • Keyboard accessibility for all interactive elements

  • Visible focus indicators when navigating by keyboard

Links and Buttons

  • Descriptive link text that makes sense out of context

  • Links that open in new windows are clearly identified

  • Adequate touch target sizes for mobile users

Assistive Technology Compatibility

Our website is designed to be compatible with the following assistive technologies:

Technology TypeExamplesScreen ReadersJAWS, NVDA, VoiceOver, TalkBackScreen MagnifiersZoomText, Windows Magnifier, macOS ZoomSpeech RecognitionDragon NaturallySpeaking, Windows Speech Recognition, Voice ControlKeyboard NavigationStandard keyboard, adaptive keyboards, switch devices

Browser Compatibility

Our website is optimized for accessibility across modern web browsers, including:

  • Google Chrome (latest version)

  • Mozilla Firefox (latest version)

  • Apple Safari (latest version)

  • Microsoft Edge (latest version)

For the best experience, we recommend keeping your browser and assistive technology software up to date.

Alternative Ways to Access Our Services

If you experience any difficulty accessing information on our website, we offer alternative ways to reach us and access our pest control services:

Contact MethodDetailsAvailabilityPhone407-713-6899Monday – SaturdayWebsitewww.p1pestco.com24/7

Our team is happy to assist you with scheduling appointments, answering questions about our services, providing quotes, or any other information you need.

Ongoing Accessibility Efforts

Digital accessibility is an ongoing effort, and we are committed to continuous improvement. Our accessibility initiatives include:

  • Regular accessibility audits of our website

  • Training for team members on accessibility best practices

  • Testing with assistive technologies

  • Reviewing and updating content for accessibility compliance

  • Incorporating accessibility into our design and development processes

  • Monitoring third-party content and tools for accessibility

Known Limitations

While we strive for full accessibility, some content may have limitations:

  • Third-Party Content — Some embedded content from third-party providers (such as maps or scheduling tools) may not fully meet accessibility standards. We work with these providers to improve accessibility where possible.

  • PDF Documents — Some older PDF documents may not be fully accessible. We are working to remediate these documents. If you need assistance accessing any PDF content, please contact us.

  • Legacy Content — Older content created before our current accessibility standards may not meet all guidelines. We are actively working to update this content.

Feedback and Contact Information

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers, have suggestions for improvement, or need assistance accessing any content or services, please let us know.

How to Report an Accessibility Issue

When reporting an accessibility issue, please include:

  • A description of the problem you encountered

  • The web page URL where the issue occurred

  • The assistive technology you were using (if applicable)

  • Your preferred method of contact

Contact Us

P1 Pest Control
Phone: 407-713-6899
Website: www.p1pestco.com

We aim to respond to accessibility feedback within 5 business days and will work with you to provide the information or service you need in an accessible format.

Formal Complaints

If you are not satisfied with our response to your accessibility concern, you may file a complaint with the appropriate regulatory agency. In the United States, the following resources are available:

  • U.S. Department of Justice — Civil Rights Division, Disability Rights Section

  • U.S. Access Board — For technical assistance and guidance on accessibility standards

Updates to This Policy

We may update this Accessibility Policy periodically to reflect changes in our practices or accessibility standards. When we make changes, we will update the "Last Updated" date at the top of this page.