Privacy Policy

Effective Date: January 2025

Last Updated: January 2025

P1 Pest Control ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us for service, or use our pest control, lawn care, and termite protection services throughout the Greater Orlando area.

By using our services or website, you agree to the terms outlined in this policy.

Information We Collect

We collect information in several ways depending on how you interact with P1 Pest Control.

Information You Provide Directly

When you request a quote, schedule service, or contact us, we may collect:

Type of InformationExamplesContact InformationName, phone number, email address, service addressProperty DetailsProperty type (residential or commercial), square footage, pest concernsPayment InformationCredit card number, billing address (processed securely through third-party payment processors)Communication RecordsEmails, phone call notes, service requests, feedback

Information Collected Automatically

When you visit our website, certain data is collected automatically:

  • IP address and approximate geographic location

  • Browser type and device information

  • Pages visited and time spent on our site

  • Referring website or search terms used

  • Cookies and similar tracking technologies

Information from Third Parties

We may receive information from partners, advertising networks, or publicly available sources to help us serve you better and improve our marketing efforts.

How We Use Your Information

P1 Pest Control uses the information we collect for the following purposes:

  • Providing Services — To schedule appointments, perform pest control treatments, and deliver lawn care services at your Orlando-area property

  • Communication — To respond to inquiries, send appointment reminders, and provide service updates

  • Billing and Payments — To process payments and maintain accurate billing records

  • Service Improvement — To analyze how customers use our website and services so we can enhance your experience

  • Marketing — To send promotional offers, seasonal pest alerts, and company news (you can opt out at any time)

  • Legal Compliance — To comply with applicable laws, regulations, and legal requests

How We Share Your Information

We do not sell your personal information to third parties. We may share your data in the following limited circumstances:

Service Providers

We work with trusted vendors who assist with:

  • Payment processing

  • Email and SMS communications

  • Website hosting and analytics

  • Customer relationship management

These providers are contractually obligated to protect your information and use it only for the services they provide to us.

Legal Requirements

We may disclose information if required by law, court order, or government request, or to protect the rights, property, or safety of P1 Pest Control, our customers, or the public.

Business Transfers

If P1 Pest Control is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality and gather analytics. These include:

Cookie TypePurposeEssential CookiesRequired for basic website functions like navigation and secure accessAnalytics CookiesHelp us understand how visitors use our site to improve content and performanceMarketing CookiesUsed to deliver relevant advertisements and measure campaign effectiveness

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

Your Privacy Rights

Depending on your location, you may have specific rights regarding your personal information.

Florida Residents

Under Florida law, you have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your data (subject to certain exceptions)

  • Opt out of the sale of personal information (we do not sell your data)

California Residents

If you are a California resident, the California Consumer Privacy Act (CCPA) provides additional rights, including:

  • The right to know what personal information is collected and how it is used

  • The right to delete personal information

  • The right to opt out of the sale of personal information

  • The right to non-discrimination for exercising your privacy rights

To exercise any of these rights, contact us at 407-713-6899 or through our website.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encrypted payment processing

  • Secure data storage systems

  • Limited employee access to personal information

  • Regular security assessments

While we take data security seriously, no method of transmission over the internet is completely secure. We cannot guarantee absolute security of your information.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Service records are typically retained for a minimum of seven years for warranty and legal purposes.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete it promptly.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact P1 Pest Control:

P1 Pest Control
Phone: 407-713-6899